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Waters

No data being acquired with ACQUITY PDA on MassLynx - WKB199174

Article number: 199174

SYMPTOMS

  • No data being acquired
  • Flat zero line seen in chromatogram

ENVIRONMENT

  • ACQUITY PDA
  • MassLynx

CAUSE

Partial loss of communication to PDA 

FIX or WORKAROUND

  1. Power-off the PDA and the host PC (run stopacquityprocesses.exe before shutting down the PC).
  2. Restart the PC and PDA.

ADDITIONAL INFORMATION

 

id199174, A-30PDA, comms, MLYNX, MLYNXV41, SUPMM, UPAPDA, UPBINARY, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

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