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Waters

ACQUITY CM-A Preheater Temp plot shows 0 degrees in Advanced mode - WKB196990

Article number: 196990

SYMPTOMS

  • CM Preheater Temp Console Plot displays 0° C while in Advanced operating mode configuration
  • CM Preheater Temp Console Plot displays actual temperature readback while in Column Selection operating mode configuration

ENVIRONMENT

  • ACQUITY UPLC Column Manager - Active

CAUSE

Defect - unknown

FIX or WORKAROUND

Defect CRI-3258 corrected with Waters Driver Pack 2022 Release 1

ADDITIONAL INFORMATION

                                             Advanced Mode                                                                    Operating Mode Configuration

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id196990, A-30MCM, UPCMA, UPCMAIVD, UPPCMA

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