Injection valve home h/w fault error on Sample Manager - WKB19575
Article number: 19575
SYMPTOMS
- Injection valve home h/w fault error on Sample Manager during initialization
ENVIRONMENT
- ACQUITY Sample Manager
- H-Class SM-FTN
- I-Class SM-FTN
- I-Class SM-FL
- ACQUITY Arc Sample Manager FTN-R
- ACQUITY Arc
CAUSE
The injection valve cartridge is not securely fastened to the valve drive.
FIX or WORKAROUND
- Inspect the injection valve cartridge and ensure that it is securely fastened to the valve drive with the 2-mm hex screw, remove if necessary to ensure fully seated.
- Confirm that there are no gaps between the cartridge and the drive assembly.
ADDITIONAL INFORMATION
Refer to the appropriate Overview and Maintenance Guide for more details:
ACQUITY UPLC H-Class/ACQUITY UPLC I-Class SM-FTN
id19575, A-30SM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPBSMIVD, UPIBSM, UPIBSM+, UPIBSMIVD, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPPDAARCB, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR, UPSMPMGR