Skip to main content
Waters

Alliance 2695 Separations Module "lost prime" error - WKB194063

Article number: 194063

SYMPTOMS

  • System consistently loses prime

ENVIRONMENT

  • Alliance HPLC System
  • 2695 Separations Module
  • 2695D Dissolution Separations Module
  • 2795 Separations Module

CAUSE

The solvent lines contain air bubbles.

FIX or WORKAROUND

  1. Degas the mobile phase (such as by sonicating it) prior to putting it on the system.
  2. Prime the lines at 7.5 mL/min for at least 2 minutes each.

ADDITIONAL INFORMATION

 

id194063, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2790XE, 2790XEUP, 2795E, 2795UP, 2795XE, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, eluent

Not able to find a solution? Click here to request help.