- When in the Run Samples screen, instruments that previously worked fine are now greyed out and appear offline
- Empower 3
- Agilent LC
- Agilent LC driver 2.2 and ICF A.02.04
The Agilent system switched from Compatibility mode to Resident mode.
The cause of this switch is unknown.
FIX or WORKAROUND
- Connect an Instant Pilot (also known as "gameboy") to the system and switch it back to Compatibility mode.
By default this should be ON on the Instrument.