Auto Exposure Time Too Low - WKB1701
Article number: 1701
SYMPTOMS
- Detector faults giving "Auto Exposure Time Too Low" message, usually followed by "Lamp Energy Low" message
ENVIRONMENT
- Empower 3
- Empower 2
- 2489 UV/Vis Detector
- 2998 Photodiode Array Detector
- ACQUITY UPLC Tunable UV Detector
- ACQUITY UPLC PDA Detector
CAUSE
This is a common error observed when a sample set is started without first turning on the lamp.
FIX or WORKAROUND
- Follow proper start-up procedures, allowing time for the recommended lamp warm-up time, prior to starting a run.
ADDITIONAL INFORMATION
id1701, 2489, 2489B, 2489SFC, 2998, 2998B, 2998SFC, A-10PDA, A-10UV, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP