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Waters

Auto Exposure Time Too Low - WKB1701

Article number: 1701

SYMPTOMS

  • Detector faults giving "Auto Exposure Time Too Low" message, usually followed by "Lamp Energy Low" message

ENVIRONMENT

  • Empower 2 and 3
  • ACQUITY UPLC 2489
  • ACQUITY UPLC 2998
  • ACQUITY UPLC TUV
  • ACQUITY UPLC PDA

CAUSE

This is a common error observed when a sample set is started without first turning on the lamp.

FIX or WORKAROUND

  1. Follow proper start-up procedures, allowing time for the recommended lamp warm-up time, prior to starting a run.

ADDITIONAL INFORMATION

 

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