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Waters

Auto Exposure Time Too Low - WKB1701

Article number: 1701

SYMPTOMS

  • Detector faults giving "Auto Exposure Time Too Low" message, usually followed by "Lamp Energy Low" message

ENVIRONMENT

  • Empower 3
  • Empower 2
  • 2489 UV/Vis Detector
  • 2998 Photodiode Array Detector
  • ACQUITY UPLC Tunable UV Detector
  • ACQUITY UPLC PDA Detector

CAUSE

This is a common error observed when a sample set is started without first turning on the lamp.

FIX or WORKAROUND

  1. Follow proper start-up procedures, allowing time for the recommended lamp warm-up time, prior to starting a run.

ADDITIONAL INFORMATION

 

id1701, 2489, 2489B, 2489SFC, 2998, 2998B, A-10PDA, A-10UV, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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