Ethernet instruments do not appear in Node Properties in Empower 3 - WKB15099
Article number: 15099
SYMPTOMS
- Only IEEE instruments appear in Node Properties
ENVIRONMENT
- 2695 (IEEE connection)
- 2489
- 2998
- 2489 and 2998 connect to a switch box
CAUSE
Bad switch box
FIX or WORKAROUND
To confirm that the switch box is to blame, plug one detector's Ethernet cable directly into the instrument LAN card and scan for instruments. If it now appears, repeat this using a different Ethernet cable to rule out a bad cable. If it still appears in Node Properties, replace the switch box.
ADDITIONAL INFORMATION
id15099, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, A-10UV, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB