Degasser hardware fault on ACQUITY Binary Solvent Manager - WKB13496

SYMPTOMS

• Degasser hardware fault.
• Resetting binary solvent manager clears error for short time, but it returns.

ENVIRONMENT

• ACQUITY Binary Solvent Manager (BSM)

CAUSE

End of degasser pump exhaust tube below level of solvent in waste jug.

Degasser exhaust tube is folded on itself obstructing the exhaust flow.

FIX or WORKAROUND

1. Pull exhaust tubing up so the end is not below the level of solvent in the waste jug.
2. Reset BSM.
3. Re-route the tubing to prevent folding

ADDITIONAL INFORMATION

This fault can also be as a result of a defective degasser pump (part number: 700001352).