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Communication failures between the e2695 and Empower 3 - WKB12934

Article number: 12934

SYMPTOMS

  • e2695 keeps losing communication
  • Instrument failure messages observed
  • Instrument LAN settings are as suggested in the Empower 3 Installation and Configuration Guide

ENVIRONMENT

  • Empower 3 personal

FIX or WORKAROUND

Upgrade firmware to v3.02.

ADDITIONAL INFORMATION

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