Communication failures between the e2695 and Empower 3 - WKB12934
Article number: 12934
SYMPTOMS
- e2695 keeps losing communication
- Instrument failure messages observed
- Instrument LAN settings are as suggested in the Empower 3 Installation and Configuration Guide
ENVIRONMENT
- Empower 3 personal
CAUSE
FIX or WORKAROUND
Upgrade firmware to v3.02.
ADDITIONAL INFORMATION
id12934, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP