ACQUITY UPLC Sample Manager remains idle and MS shows "Waiting for inlet start 1" when submitting a sample list in MassLynx - WKB123912
Article number: 123912
SYMPTOMS
- ACQUITY UPLC Sample Manager remains idle and MS shows "Waiting for inlet start 1" when submitting a sample list in MassLynx
- Resetting communications in Inlet Method Editor > LC does not resolve issue
ENVIRONMENT
- MassLynx
- ACQUITY UPLC
CAUSE
MassLynx lost communication with the module.
FIX or WORKAROUND
- Close MassLynx.
- Run C:\Program Files (x86)\Waters Instruments\Bin\StopAcquityProcesses.cmd.
- Open MassLynx and the inlet method editor and test.
ADDITIONAL INFORMATION
id123912, comms, MLYNX, MLYNXV41, SUPMM, UPBINARY