Error: Stopped flow due to loss of remote communications observed in ACQUITY console - WKB12164
Article number: 12164
SYMPTOMS
- Status LED blinking red
- Error displayed in control panel: Stopped flow due to loss of remote communications.
ENVIRONMENT
- ACQUITY H-Class Quaternary Solvent Manager (QSM)
- QDA
- Empower personal
CAUSE
Communication was lost between the system and the workstation.
FIX or WORKAROUND
- Restart the instruments.
- Restart the workstation and ensure that the workstation is powered-on prior to powering-on the instrumentation.
ADDITIONAL INFORMATION