Gradient does not start for Prep LC with manual injector - WKB121027
Article number: 121027
SYMPTOMS
- Gradient does not start in 2555 QGM when rotating manual injector from “Load” to “Inject”
ENVIRONMENT
- Prep 150 LC System
- Prep Manual Injector
- 2535/2545/2555 Quaternary Gradient Module
- 2489 UV/Vis Detector
- Waters Fraction Collector III
- Windows 10
- Empower 3 FR 4
- MassLynx
CAUSE
No, I/O cable to 2555Q.
FIX or WORKAROUND
Connect injector/start cable from manual injector to “Gradient Start” in 2555Q; “Inject start” in detector and WFCIII.
ADDITIONAL INFORMATION
To make manual injection in Empower:
1) Click Prepare.
2) When Empower indicates "Ready" and "Click Injection", turn the manual injector to the Inject position.
To make manual injection in MassLynx:
1) Start sample run.
2) When the inlet method indicates "Ready for injection", turn the manual injector to the Inject position. (Turning the injector too early results in no gradient triggering.)
id121027, 2489, 2489B, 2489SFC, 2555, A-10UV