Organizer z-axis home error - WKB109929
Article number: 109929
SYMPTOMS
- Organizer z axis homing error
- Organizer makes loud grinding noise
ENVIRONMENT
- ACQUITY UPLC Sample Organizer (SO)
- Common Platform Sample Organizer (CPSO)
CAUSE
A plate has fallen off the back of a shelf and become trapped under the transfer mechanism (YTS).
FIX or WORKAROUND
Remove the trapped plate and ensure that the organizer can transfer plates normally.
ADDITIONAL INFORMATION
id109929, audible noise, UPCPORG, UPORGANIZE, UPORGIVD