Skip to main content
Waters

Veff is not updating in UNIFI - WKB7151

Article number: 7151

SYMPTOMS

  • Mass does not adjust after applying new calculated Veff

ENVIRONMENT

  • UNIFI

CAUSE

The Tune page is locked up.

FIX or WORKAROUND

  1. If after several attempts to adjust the mass position there's no shift in mass, back out of the manual tuning page to another tab.
  2. Open up the manual tuning page again and try applying the Veff again.
  3. If it is still not updating, change modes or polarity. 
  4. Adjust Veff in that mode.
  5. When the mass adjusts, go back to your original mode and try calculating the Veff again. Note: After several attempts to adjust the Veff, the mass may be 1-2 Da off. Perform the calculation again and apply.

ADDITIONAL INFORMATION

For Vion instruments, the Veff settings should be saved via Quartz (UNIFI v1.82 with driver v2.0).

id7151, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC

Not able to find a solution? Click here to request help.