Skip to main content
Waters

Cannot install UNIFI on Windows 10; error "ASP.Net Version 4.5 is installed" - WKB22051

Article number: 22051

SYMPTOMS

  • Unable to progress with UNIFI installer on Windows 10 due to error "ASP.Net Version 4.5 is installed"

ENVIRONMENT

  • UNIFI 1.9.x

CAUSE

.NET 4.7 is installed, but the ASP.NET 4.7 must be activated in Windows Features.

FIX or WORKAROUND

  1. Navigate to Control Panel > Programs.
  2. Click "Turn Windows Features on or off".
  3. Expand .NET Framework 4.7 Advanced Services.
  4. Select ASP.NET 4.7

image.png

  1. Click OK.
  2. Restart the UNIFI installer.

ADDITIONAL INFORMATION

CR US1#215310 was raised and information was provided to include this information in the 1.9.3 installation guide.

Not able to find a solution? Click here to request help.