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Waters

waters_connect Explorer or UNIFI browser does not show the Company folder - WKB15311

Article number: 15311

SYMPTOMS

  • In UNIFI File Browser or waters_connect Explorer, only one of the subfolders is visible
  • The Company folder is not visible

ENVIRONMENT

  • UNIFI
  • waters_connect

CAUSE

Unknown

FIX or WORKAROUND

  1. In the UNIFI browser or waters_connect Explorer, right-click on the folder tree on the left-hand side and select "Show all folders".
  2. To prevent this problem, right-click on the Company folder and click "Set home folder" from the pop-up menu.

ADDITIONAL INFORMATION

When all folders are visible, the option "Show all folders" is not available; nor is any option such as "Hide this folder".

id15311, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC

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