waters_connect Explorer or UNIFI browser does not show the Company folder - WKB15311
Article number: 15311
SYMPTOMS
- In UNIFI File Browser or waters_connect Explorer, only one of the subfolders is visible
- The Company folder is not visible
ENVIRONMENT
- UNIFI
- waters_connect
CAUSE
Unknown
FIX or WORKAROUND
- In the UNIFI browser or waters_connect Explorer, right-click on the folder tree on the left-hand side and select "Show all folders".
- To prevent this problem, right-click on the Company folder and click "Set home folder" from the pop-up menu.
ADDITIONAL INFORMATION
When all folders are visible, the option "Show all folders" is not available; nor is any option such as "Hide this folder".
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