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How to disable the touch screen driver in Windows 10 - WKB49433

Article number: 49433

OBJECTIVE or GOAL

Disable the touch screen driver in Windows 10. This driver reportedly interferes with MassLynx 4.2,  OpenLynx and Empower in some cases.

ENVIRONMENT

  • Windows 10
  • HID-compliant touch screen driver
  • MassLynx 4.2
  • OpenLynx
  • OALogin
  • Empower

PROCEDURE

  1. Click on the Start button and search for Device Manager.
  2. Open Device Manager and browse down to Human Interface Devices.
  3. Select HID-compliant touch screen.
  4. Right-click and select "Disable".                                                                                                                                                            Disable_Touch_Screen_in_Windows 10.png

ADDITIONAL INFORMATION

Windows versions where touchscreens can cause a problem with MassLynx:

Windows 10 Enterprise v1803

Windows 10 Enterprise LTSB 1607

 

id49433, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, MLYNX, MLYNXV41, SUP, SUPMM

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