How can we obtain support for Waters Micro Apps? - WKB272973

ENVIRONMENT

• Waters Micro Apps

ANSWER

The applications are provided as-is and with no warranty for R&D or beta testing purposes.

If you encounter issues installing or using these apps, email WatersMicroApps@waters.com for support. 

ADDITIONAL INFORMATION

Provide the name of the app, the version if known, and information of the exact issue encountered. Refer to the license agreement of each app (e.g., https://proddocuments.on-demand.wate...oapps-EULA.pdf). Waters is not obliged to provide support for these through the normal support channels.

Waters Microapps are now available via the Waters Digital Delivery Platform, which can be accessed using your Software Manager account. If you do not yet have a Software Manager account, please contact your local sales representative for assistance.

For more information on the Digital Delivery Platform, please view the Quick Start Guide.