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The TE module in NuGenesis SDMS does not start, but AA, DM, and OSM can start - WKB86560

Article number: 86560

SYMPTOMS

  • When starting the TE module in the NuGenesis SCC program, the program goes back to a red stopped state
  • The other three modules in the SCC start successfully

ENVIRONMENT

  • NuGenesis 9 SDMS
  • NuGenesis 8 SDMS

CAUSE

An empty "TETime.ini" file exists in the Temp folder for the NuGenesis RPC service user.

FIX or WORKAROUND

See article WKB66330 for the solution.

ADDITIONAL INFORMATION

 

id86560, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

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