Unable to click into the list of reasons in the NuGenesis eSignature dialog box - WKB75486
Article number: 75486
SYMPTOMS
- The list of eSignature reasons does not appear when clicking the Reason list box with the mouse
- The reason codes do appear when using the up/down arrow keys on the keyboard
ENVIRONMENT
- NuGenesis 9 SDMS
CAUSE
A software defect
FIX or WORKAROUND
Use the keyboard arrow keys to look through the list of reason codes.
ADDITIONAL INFORMATION
Defect report INFLMS-7915 was filed for this issue.