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The exception list in the SDMS Archive Template builder does not display all projects in Empower - WKB66139

Article number: 66139

SYMPTOMS

  • When opening the project exceptions list in the archive template builder, some project in Empower are not displayed in the list in SDMS, even though the user account is in the Administrators group in Empower

ENVIRONMENT

  • NuGenesis 9 SDMS
  • NuGenesis 8 SDMS
  • Empower 3

CAUSE

The project which do not appear in the list do not have a parent project.  It is not known why these projects were not shown in SDMS when they did not have a parent project.

FIX or WORKAROUND

Ensure that all projects in Empower have a parent project and that the Empower user account as entered into the SDMS template has access to all projects in the system

ADDITIONAL INFORMATION

 

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