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Waters

Error: "access denied" when using the NuGenesis LMS Server configuration tool - WKB64212

Article number: 64212

SYMPTOMS

  • "Access denied" appears when saving changes to the LMS server configuration through the configuration tool.

ENVIRONMENT

  • NuGenesis 9 LMS
  • NuGenesis 8 LMS

CAUSE

Insufficient file system permissions on the NuGenesis LMS Server installation directory.

FIX or WORKAROUND

Grant the logged-in user Read and Write permissions on the Drive:\WatersLMSServer folder and all subfolders/files

ADDITIONAL INFORMATION

 

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