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Cannot restore files from NuGenesis SDMS to mapped drives - WKB270431

Article number: 270431

SYMPTOMS

  • Mapped drives do not appear in the "Select Location" window
  • The message "Restore Location Drive:\ does not exist. Please select another Restore Location." appears if a user types a drive letter into the Restore Location field

ENVIRONMENT

  • NuGenesis 9 SDMS

CAUSE

A software defect

FIX or WORKAROUND

Defect report CRI-6357 was filed for this issue.

ADDITIONAL INFORMATION

This issue does not occur in NuGenesis 8 SDMS.

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