EasyMail does not work with older versions of MassLynx OALogin with Windows 7 - WKB3926
Article number: 3926
SYMPTOMS
- When sending OpenLynx results automatically using EasyMail, no emails are received and there are no error messages.
- Note: From SCN 1035 onwards, Easymail is no longer part of MassLynx.
ENVIRONMENT
- MassLynx "older versions" including SCN 805, SCN 849 with SCN 895
- OALogin, OpenLynx
- EasyMail
CAUSE
MassLynx / Easymail does not communicate the server name to the SMTP server so the message sending fails.
FIX or WORKAROUND
- Upgrade the MassLynx software to a newer version (after SCN 1035) where the email interface has improved
Note: What is the latest version of MassLynx Software that supports my MS instrument? - WKB554
ADDITIONAL INFORMATION
EasyMail should work with Windows XP.
Communication with the SMTP server can be confirmed by opening the EasyMail.log file created in the C:\ directory.
id3926, comms, MLYNX, MLYNXV41, SCN1035, SCN805, SCN849, SCN895, SUPMM