How to make the mandatory setting change for Windows 10 PCs to enable proper functionality - WKB239714

OBJECTIVE or GOAL

Make the mandatory setting change for Windows 10 PCs to enable proper functionality.

Waters’ Computer Images for Windows 10 have a local group policy that subjects users with administrator privileges to User Account Control. This prevents several aspects of software from functioning as intended, giving symptoms ranging from improper instrument control to problems installing, running, and/or configuring software. This article details how to switch off this account restriction. This must be done before installing any software.

ENVIRONMENT

• Waters-supplied computers - P520, P720
• Non-Waters-supplied computer
• Microsoft Windows 10 operating systems
• Windows 10 Images
• P5X0
• P7X0
• MassLynx
• Empower
• ACQUITY Console
• ACQUITY UPLC 
• ACQUITY UPLC H-Class
• ACQUITY UPLC I-Class
• ACQUITY UPLC M-Class
• ACQUITY Arc

PROCEDURE

Disable the User Account Control setting affecting the Administrator account in the security policy:

1. In Windows search, type 'secpol.msc' and select and open the Microsoft Common Console Document.

2. In the Local Security Policy window, navigate to Security Settings > Local Policies > Security Options.

3. Select User Account Control: Run all administrators in Admin Approval Mode.

4. Change the setting from Enabled to Disabled and click OK.

5. Reboot the PC to enforce the change.

ADDITIONAL INFORMATION