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MassLynx is sluggish or not responding when creating the sample list - WKB19519

Article number: 19519

SYMPTOMS

  • MassLynx is slow or not responding when creating a sample list
  • Circle pointer seen on adding samples to the sample list
  • Time lags and delays seen in data collection

ENVIRONMENT

  • MassLynx 4.1

CAUSE

Too many data files in the data folder for the current product. The operating system must read through the files in order to create a new data file. If there are a lot of files to read through, it bogs down.

FIX or WORKAROUND

Limit the number of data files in the Project.PRO > Data folder to less than 3000 by doing the following:

  • Backing up and deleting the data from the data folder
  • Creating a new project every month 

ADDITIONAL INFORMATION

 

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