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"Fatal: Failed to setup method" and "Info: Please reset communications" MassLynx errors - WKB12651

Article number: 12651

SYMPTOMS

See the following MassLynx errors when running:

  • Fatal: Failed to setup method
  • Info: Please reset communications

ENVIRONMENT

  • Autopurification system
  • MassLynx 4.1 SCN 846
  • Windows 7

CAUSE

Corrupted method

FIX or WORKAROUND

Create a new method.

ADDITIONAL INFORMATION

 

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