The Create New Sample Tune field is dimmed (unavailable) on the Sample Tune and Develop Method setup page in IntelliStart using the Xevo TQ Absolute - WKB11516
Article number: 11516
SYMPTOMS
- Tune file field is dimmed (unavailable)
- Warning message: "Create New Sample Tune Unavailable - unable to find a valid calibration method/instrument resolution for the chosen polarity and analysis type" or "Tune file field not available because there is no valid resolution or calibration file for the selected analysis type"
ENVIRONMENT
- MassLynx
- IntelliStart
- Xevo TQ Absolute
CAUSE
Resolution and Calibration setup was not run for the selected analysis type.
FIX or WORKAROUND
From IntelliStart, run the Resolution and Calibration setup for the analysis type required for this experiment.
ADDITIONAL INFORMATION
