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MassLynx cannot start acquisitions, and multiple inlet status tabs are visible in the inlet editor - WKB10814

Article number: 10814

SYMPTOMS

  • An new acquisition cannot start
  • A MassLynx error appears when an inlet method is loaded: "Error: inlet method not found"
  • Multiple (typically four) inlet status panels are displayed in the inlet editor window (see below)
  • Multiple inlet systems are seen in the inlet configuration window (Inlet editor > Tools > Inlet configuration), whereas typically only one is visible

ENVIRONMENT

  • MassLynx
  • Inlet editor

CAUSE

The multi-inlet capability is enabled in MassLynx.

FIX or WORKAROUND

  1. Open MassLynx.
  2. Select the Instrument tab.
  3. Select Options.
  4. Clear the Multi-Inlet Capability option (see below).

ADDITIONAL INFORMATION

 

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