What is the strategy for testing and support of Microsoft and Oracle updates with Embedded Oracle Licenses? - WKB98886

ENVIRONMENT

• Empower
• waters_connect
• NuGenesis
• All Waters products that use Embedded Oracle Licenses 

ANSWER

Waters provides best efforts to sustainably support Microsoft OS and Oracle (CPU and DST) updates for the Embedded Oracle Licensed products. This strategy leverages automated test suites and performs testing of Windows patches when a new version of Embedded Oracle product is release tested. Periodically, Waters tests and releases Oracle patch installers. 

ADDITIONAL INFORMATION

For Oracle license information, see https://www.waters.com/webassets/cms/support/docs/esl_for_informatics_customers2008.pdf.

• The release notes will detail the MS and Oracle patches tested with that release.