Skip to main content
Waters

Error: PROCSRVR.MFC application has stopped working - WKB9275

Article number: 9275

SYMPTOMS

  • When processing a result set in Empower 3 Feature Release 2, it crashes with an error: PROCSRVR.MFC application has stopped working

ENVIRONMENT

  • Empower 3 Feature Release 2 (FR2)

CAUSE

Defect in Empower, PCS 52179

FIX or WORKAROUND

  1. Upgrade to Empower 3 Service Release 2 (SR2), where this issue is resolved.

ADDITIONAL INFORMATION

A workaround is to remove smoothing from the processing method.

id9275, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.