Communication failure with 2998 in Empower run samples - Blank 2998 Applet - WKB91485
Article number: 91485
SYMPTOMS
- 2998 Applet in Run Samples is Blank
- DHCP populates with 2998 normally
- Node properties shows 2998 as "Yes"
ENVIRONMENT
- Empower FR5
- 2998
CAUSE
Unknown.
FIX or WORKAROUND
Start Standalone ACQUITY Console to establish comms. C:\empower\instruments\bin. Once console starts, comms are restored in run samples.
ADDITIONAL INFORMATION
id91485, 2998, 2998B, 2998SFC, A-10PDA, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP