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Communication failure with 2998 in Empower run samples - Blank 2998 Applet - WKB91485

Article number: 91485

SYMPTOMS

  • 2998 Applet in Run Samples is Blank
  • DHCP populates with 2998 normally
  • Node properties shows 2998 as "Yes"

ENVIRONMENT

  • Empower FR5
  • 2998

CAUSE

Unknown.

FIX or WORKAROUND

Start Standalone ACQUITY Console to establish comms. C:\empower\instruments\bin. Once console starts, comms are restored in run samples.

ADDITIONAL INFORMATION

 

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