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Waters

Error: Startup prerequisite test failed on QDa in Empower - WKB90927

Article number: 90927

SYMPTOMS

Error message in console: Startup prerequisites test failed.

ENVIRONMENT

  • ACQUITY QDa Mass Detector
  • Empower 3

CAUSE

Waters File Service was set to Manual, so not starting up automatically.

FIX or WORKAROUND

  1. Change Startup type to Automatic for the WatersFileService.
  2. Start WatersFileService.

ADDITIONAL INFORMATION

 

id90927, QDA

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