How to manually push Empower data off a LAC/E32 - WKB88320

OBJECTIVE or GOAL

Manually push Empower data off a LAC/E32

ENVIRONMENT

• Empower Enterprise
• LAC/E32
• Empower data sits in a temporary project folder on LAC/E32 due to a buffering event
• Empower data does not naturally move to the Empower Server

PROCEDURE

1. Go to Microsoft Services on the LAC/E32 and stop the WatersService.
2. Open the CMD window and type in the following commands:

• cd\  <enter>
• cd empower  <enter>
• cd bin  <enter>
• instrumentserver -recover  <enter>. You will see nothing in the CMD window; it will drop back to the prompt.

3. Wait about 10 seconds, and then start the WatersService.

4. You can now check the recover log on the LAC/E to see if the data has recovered.

ADDITIONAL INFORMATION

If other acquisitions on other systems are presently running on the LAC/E32, do not stop the WatersService, just execute the command.