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Error: Manual Resolution is required, as method is inconsistent with the current hardware configurations - WKB83042

Article number: 83042

SYMPTOMS

  • Set up GC method for monitoring in Run Sample window
  •  Error "Manual Resolution is required, as method is inconsistent with the current hardware configurations"
  • Method Resolution Report:
  • clipboard_e9f822a5a4bce163547773bf584d58f87.png

ENVIRONMENT

  • Empower 3
  • Empower 3 Personal
  • Empower 3 Workgroup
  • Empower 3 Enterprise
  • Agilent 7890 GC
  • Agilent 7697A Headspace

CAUSE

The Agilent Headspace was not configured in the Preconfiguration. The column follows the inlet and gives the error if there's no inlet configured.

FIX or WORKAROUND

Go to Preconfiguration in Empower Configure the System and configure the Headspace.

ADDITIONAL INFORMATION

 

id83042, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HS7697B, SUP

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