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I cannot lock my Empower 3 project because it is in use, but I do not see it open anywhere - WKB80552

Article number: 80552

SYMPTOMS

  • Trying to lock a project in Empower 3 Enterprise but get the error message shown below  
  • Checked all LAC/Es and Clients but do not see the project open anywhere
  • clipboard_e24069ca2b9f19ce31412bf20c929e0d6.png

ENVIRONMENT

  • Empower 3
  • Empower 2
  • Empower 3 Personal
  • Empower 3 Workgroup
  • Empower 3 Enterprise

CAUSE

The project is buffering on a LAC/E or Client.

FIX or WORKAROUND

Reboot the server to push the data buffering on the LAC/E or Client to the server.

ADDITIONAL INFORMATION

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