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Wet Prime and Purge Injector from an Empower sample set does not work on 2695 systems with a 2432 detector - WKB77551

Article number: 77551

SYMPTOMS

  • Alliance 2695 system pre-run preparation performed with Empower sample set
  • The Wet Prime function is performed, but the second and subsequent lines are not
  • The Purge Injector function is performed, but the second and subsequent lines are not
  • Cannot run only when the 2432 detector is included in the system configuration

ENVIRONMENT

  • 2695 Separations Module
  • 2432 Conductivity Detector
  • Empower 3 Service Release 3 (SR3)

CAUSE

Unknown

FIX or WORKAROUND

Currently under investigation (CRI-1040)

ADDITIONAL INFORMATION

CRI-1040

id77551, 2432, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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