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Cannot move a project in Empower 3; error "project locked by user" - WKB77247

Article number: 77247

SYMPTOMS

  • Error "project locked by user" 

ENVIRONMENT

  • Empower 3
  • Empower 3 Enterprise

CAUSE

Unknown

FIX or WORKAROUND

Reboot the LAC/E that was last used to log in to the project. 

ADDITIONAL INFORMATION

As a last resort, it may be necessary to restart the Oracle services on the Empower database server or reboot it.

If a cold backup is scheduled, the problem will be cleared during that process.

id77247, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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