In Empower 3, cannot open or save Tune pages for TQ Detector/SQ Detector/SQD2 - WKB75574

SYMPTOMS

• Tune page initially opens to Default, but when selecting File > Open, no dialog box appears
• Tune page is not linked to any user or project
• Unable to save Tune page

ENVIRONMENT

• Empower 3 Personal
• Empower 3 Workgroup
• Empower 3 Enterprise
• SQ Detector (SQD)
• TQ Detector (TQD)
• SQD2

CAUSE

Special characters are present in the user's password.

FIX or WORKAROUND

Change the password to one that uses no special characters.

ADDITIONAL INFORMATION