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Waters

Error "The local area connection conflicts with Instrument LAN assigned to 192.168.0.1" observed within ACQUITY console - WKB67338

Article number: 67338

SYMPTOMS

  • Error message "The local area connection conflicts with the Instrument LAN assigned to 192.168.0.1" appears when connecting instruments with ACQUITY console.

ENVIRONMENT

  • Empower 3
  • ACQUITY Arc

CAUSE

Unknown

FIX or WORKAROUND

  1. Confirm that the analysis is complete.

  2. Type “regedit” in Search Programs and Files at the bottom of the Windows Start menu.

  3. Click the magnifying glass icon or press Enter.

  4. When Registry Editor appears, expand the folder to display the following:

    HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Waters > Instruments > Scanned Instruments

  5. Double-click the "CheckServerAddress" file on the right and specify 0 (zero) on the page where the date is entered.

  6. Reboot and confirm that the error has cleared.

ADDITIONAL INFORMATION

In some cases, this issue can also be resolved by resetting the module.

id67338, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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