Failed to fetch error in Empower when trying to open Alter Sample for an interrupted sample set - WKB66285
Article number: 66285
SYMPTOMS
- Failed to fetch error in Empower when trying to open Alter Sample.
- PC was restarted in the middle of the sample set.
- Data can be reviewed in Empower.
- Restarting the PC and instrument does not resolve the issue.
- Copying the sample set into a new project does not resolve the issue.
ENVIRONMENT
- Empower 3 Personal
CAUSE
Unknown.
The sample set was interrupted due to PC restart. It is possible the sample set became unresponsive in the background and was corrupted.
FIX or WORKAROUND
- Create a process-only sample set from the sample set that was interrupted.
ADDITIONAL INFORMATION
id66285, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP