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Waters

Empower 3 FR4 Waters Database Manager (WDM) does not back up projects with special characters in the project name - WKB65161

Article number: 65161

SYMPTOMS

  • Projects that have special characters in their names are not backed up by WDM or CS_Cold_Gen backup scripts

ENVIRONMENT

  • Empower 3 FR4 and above with WDM 
  • Waters Database Manager (WDM)
  • Empower 2 for CS_Cold_Gen.bat script
  • Empower 3 for CS_Cold_Gen.bat script

CAUSE

These utilities use the XCOPY DOS command to do the backups and cannot find the backup directories that contain special characters. The special characters are typically non-English characters.

FIX or WORKAROUND

With Empower Configuration Manager, backup the projects that have the special characters, and then restore the project with the special characters changed to A-Z, a-z, 0-9, _, or - (no periods or percent signs).

ADDITIONAL INFORMATION

WDM backup will log the copy as successful when in fact it was never copied.

CRI-569 has been opened to address this issue.

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