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Waters

Alter running samples is greyed out not accessible through the edit menu. - WKB61768

Article number: 61768

SYMPTOMS

  • The "Alter running sample" option is unavailable from the EDIT menu
  • Dissolution sample set created using the wizard

ENVIRONMENT

  • Empower 3 FR4
  • Empower 3 SR3
  • Empower 3 FR5
  • Empower 3 SR4
  • Empower 3.6.0
  • Empower 3.6.1

CAUSE

Unknown, but the problem occurs only for dissolution sample sets created using the wizard. Manually created dissolution sample sets do not show the issue.

FIX or WORKAROUND

  1. Create a sample set using the Wizard for Dissolution Profile calculation and submit for acquisition.
  2. Navigate to the line for the sample set in the "Sample Sets" tab. 
  3. Right-click and select Edit Method.
  4. Once the current injection/row completes, the sample set pauses for Alter Running Sample.
  5. Alter the sample set as required, and then click Run to resume the sample set.
  6. You may need to type in the sample set name exactly as it was given originally.

ADDITIONAL INFORMATION

CRI-400 raised as a defect

id61768, 2690DUPGD, 2690TM, 2695D, 2695DUP, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPDIS, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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