Empower run stops with no error messages - WKB6049
Article number: 6049
SYMPTOMS
- No errors in recovery log
- No messages in the message center
- The Windows event viewer application and system logs and the recovery sweep (noted in the recovery log) were restarted at about the same time
ENVIRONMENT
- Empower
- 2695
- 2998
- Agilent LC
CAUSE
The LAC/E rebooted in the middle of the run.
FIX or WORKAROUND
Restart the run.
ADDITIONAL INFORMATION
This can also happen if group policies are applied that require a PC restart and the restart is set to automatic.
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