Empower run stops with no error messages - WKB6049
Article number: 6049
SYMPTOMS
- No errors in recovery log
- No messages in the message center
- The Windows event viewer application and system logs and the recovery sweep (noted in the recovery log) were restarted at about the same time
ENVIRONMENT
- Empower
- 2695
- 2998
- Agilent LC
CAUSE
The LAC/E rebooted in the middle of the run.
FIX or WORKAROUND
Restart the run.
ADDITIONAL INFORMATION
This can also happen if group policies are applied that require a PC restart and the restart is set to automatic.
id6049, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP