Empower is slow to respond when sorting channels by Acquired Date - WKB56209

SYMPTOMS

• Empower is slow to respond when sorting channels by Acquired Date through Empower client
• Also slow to respond when trying to sort injections by Acquired Date
• When the the sorting completes, error "ORA-01085: possible error in date/time operations" appears in the message center 
• There are 18 time zone .dat files listed on the Client and on the Empower Server

ENVIRONMENT

• Empower 3 Feature Release 4 Service Release 3
• Empower Enterprise

CAUSE

Issue with time zone files on the client 

FIX or WORKAROUND

1. Copy the working time zone files from the server to the client. 

ADDITIONAL INFORMATION