Instrument failure: Back injector range is incorrect, allowable range is 501-999 - WKB51199
Article number: 51199
SYMPTOMS
- "Instrument failure: Back injector range is incorrect, allowable range is 501-999"
- "No injection triggering"
- "Masslynx start acquiring without injection"
ENVIRONMENT
- Empower 3 FR4
- Agilent Instrument Control Framework (ICF) Support Version 3.0
- Agilent 6890
- 8-vial turret
- Agilent 7890
CAUSE
Wrong vial position used
FIX or WORKAROUND
Inject from vial numbers 501-650 for the back injector tower, or 701-703 when using the single-vial turret and back injector as per ICF v3.0 release notes.
ADDITIONAL INFORMATION
Agilent Instrument Control Framework (ICF) Support Version 3.0 Release Notes
id51199, 6890A/+GC, 6890N GC, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP