Instrument failure: Back injector range is incorrect, allowable range is 501-999 - WKB51199
Article number: 51199
SYMPTOMS
- "Instrument failure: Back injector range is incorrect, allowable range is 501-999"
- "No injection triggering"
- "Masslynx start acquiring without injection"
ENVIRONMENT
- Empower 3 FR4
- Agilent Instrument Control Framework (ICF) Support Version 3.0
- Agilent 6890
- 8-vial turret
- Agilent 7890
CAUSE
Wrong vial position used
FIX or WORKAROUND
Inject from vial numbers 501-650 for the back injector tower, or 701-703 when using the single-vial turret and back injector as per ICF v3.0 release notes.