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"ICS Repair Status: Please wait while completing configuration..." message when logging on to a LAC/E32 - WKB50170

Article number: 50170

SYMPTOMS

  • "ICS Repair Status: Please wait while completing configuration..." message on LAC/E32

clipboard_e7708f6e649f73b306403f7c0996fe697.png

  • It is possible to end the program via the Task Manager
  • In Windows Service, the ICS Companion Service is listed as "starting"
  • The ICS Companion Service can be disabled, but it hangs on startup

ENVIRONMENT

  • Empower 3
  • LAC/E32

CAUSE

Unknown

FIX or WORKAROUND

  1. Run the Repair function via the Deployment Manager.
  2. Reboot the LAC/E32.

ADDITIONAL INFORMATION

 

id50170, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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