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Agilent fraction collector (G1364C with four plates, full tray) is not recognized in the configuration - WKB48663

Article number: 48663

SYMPTOMS

  • Plate configuration is not available in ICF control panel for G1364C

ENVIRONMENT

  • Agilent fraction collector (G1364C)
  • Agilent ICF 2.2 with A.02.03 DU2 and above
  • G1364-84521 with four well plates (ANSI 48 2-mL or 96-well deep plates)

CAUSE

Plate is not recognized in Agilent system configuration. 

Defect ID :55248

FIX or WORKAROUND

  1. Configure the system using the "Auto config" option in the Agilent Pre-config utility tool.
  2. Once configured, restart the LAC/E or acquisition client.

ADDITIONAL INFORMATION

 

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