- Message fails to copy when performing project backups in Empower
- "Export spawn process failed for project" error also occurs with other projects when trying to back up
- Errors occur when backing up to network share and local desktop
- Errors do not occur consistently with one project
- The user performing backups has the correct permissions
- Errors occur when user is connected through one specific Citrix server
- Empower Enterprise
The issue is with the user's Citrix profile for one server. The user is able to perform backups successfully when connected to a different Citrix server.
FIX or WORKAROUND
- Delete the Citrix profile from the server with the issue and recreate the profile.
- Perform backup as normal.