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Cannot print processed results in Empower - WKB4365

Article number: 4365

SYMPTOMS

  • After processing a sample set, the result set is right clicked, Print is selected, and then Use acquisition method set  is checked. Nothing prints when you click OK.
  • The result set prints when brought into report publisher.

ENVIRONMENT

  • Empower 3

CAUSE

  • Method set does not contain a report method

FIX or WORKAROUND

  1. Edit the method set and select a default report method OR choose use specified report method after clicking print and select the desired report method.

ADDITIONAL INFORMATION


id4365, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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